About Me
I am a highly motivated and hands-on 12th-grade student at the Dayton Regional STEM School, passionate about everything technology. With a strong foundation in computer programming, hardware, and networking, I thrive in project-based environments where I can apply theoretical knowledge to real-world challenges. My experience as an IT Technician and Escape Room Gamemaster has shaped my problem-solving, customer support, and technical troubleshooting skills. I am constantly seeking opportunities to expand my expertise and contribute to innovative solutions in the IT field.
Professional Experience
ResumeIT Technician - Dayton, Ohio
Provided technical support for hardware and software issues in a school setting. Imaged fleet of laptops for incoming students.
May 2025 - PresentEscape Room Gamemaster - Beavercreek, Ohio
Managed and facilitated escape room experiences, ensuring smooth gameplay and customer satisfaction. Provided clues and hints as needed to enhance the immersive experience.
July 2024 - PresentMy Projects
Ticketing System
Creating and supporting an OSTicket installation.
Technologies Used: MySQL, XAMPP, CSS
Contact Book PowerApp
Creating a contact book to aid Support Technicans.
Technologies Used: MS PowerApps
OSTicket
Overview
This project involved the installation and setup of an instance of osTicket. This project allowed me to gain first-hand experience in initializing and configuring servers, using technologies such as MySQL for database integration. This project showcases my abilities in general system administration and real-world deployment of web-based systems.
Configuration
While I was configuring user accounts, tickets, and other settings, I began to realize that the styling of osTicket was rather outdated. I decided to dive in deep into the staff side styling I spent a few hours updating the styling for a more resposive website. I was rather unsatisfied with how complicated configuring the styling.
Pre-made Themes
As I often turn to pre-made libraries for my code, such as Tailwindcss which is a framework for the entirety of this website. I decided to search online for themes for osTicket. I found that there wasn't many good FOSS repositoriesm but I found many licensed themes that I would use if this was a permanent installation.
Contact Book PowerApp
Overview
Now that we have a ticketing system it seems like theres a lot of tickets coming in. The team can’t keep up where everyones’ work station is. So, I'm going to quickly make a phone book like app in PowerApps so we can keep track where everyone is.
Data
Obviously we need some mock data to get this working as this is just a scenario. So I’ll be using mockaroo to make a list of data. I choose to have it export the data into a CSV file, I would use SQL but I really don’t want to setup a SQL server and PowerApps’ Tables seem pretty good even with just a CSV file.
App Setup
After importing my CSV file in the PowerApps table, I was genuinely impressed with the application Power Apps automatically generated. I took few minutes to tweak it to look something like this which easily display's email, phone, and desk location information all on mobile device for in-field technicians.
Conclusion
This is a quick demo of the app I was able to generate in about 45 minutes. By far the quickest functional app I have ever made. This allows my IT Support Technicans to easily enteract in various forms of communications with users. This could easily save techs time looking for their users that need support.
Education
CompTIA A+
Certified in foundational IT skills across a variety of devices and operating systems. 725/900 avg.
CompTIA Network+
Certified in networking concepts, tools, and best practices. 836/900
Dayton Regional STEM School
12th Grade
Currently in my 12th grade year at the Dayton Regional STEM School, an institution renowned for its project-based and hands-on learning approach. This environment has fostered a deep understanding of practical applications in technology.
Computer Programming
Immersive coursework focusing on foundational programming concepts, algorithm design, and practical application development. Gained experience with various programming paradigms through hands-on projects.
Hardware & Systems (A+ Study)
Comprehensive hands-on experience with computer components, assembly, troubleshooting, and maintenance. Curriculum closely aligned with CompTIA A+ objectives, preparing for real-world hardware challenges.
Networking Fundamentals (Network+ Study)
Practical and theoretical studies in network architecture, protocols (TCP/IP), network security, and troubleshooting. Strong emphasis on hands-on labs and scenarios to prepare for the CompTIA Network+ certification.
Skills
- Windows & Linux Administration
- Network Administration
- Active Directory
- Office 365
- Google Workspace
- Adobe Creative Cloud
- Training
- Programming
- Scripting
- Customer Support
- Troubleshooting
- Penetration Testing
- System Hardening
- Hardware/Software Support
- Web Development
Statistics
300+
Students Supported
7
Employees Trained
1
Years Experience
3.87
Highschool GPA