Work Based Learning

Professional Experience

Resume

IT Technician - Dayton, Ohio

Provided technical support for hardware and software issues in a school setting. Imaged fleet of laptops for incoming students.

May 2025 - Present

Escape Room Gamemaster - Beavercreek, Ohio

Managed and facilitated escape room experiences, ensuring smooth gameplay and customer satisfaction. Provided clues and hints as needed to enhance the immersive experience.

July 2024 - Present

Documents

Conclusion

I gained exposure to the different areas of IT support during this experience. I worked on resolving both hardware and software issues, which helped me build troubleshooting skills. I also learned about the systems that drive and support our learning environment.